Welcome to PT Mercindo Autorama, one of the largest volume Mercedes-Benz store in the North and South of Jakarta, offering the finest in luxury and performance vehicles. We have a wide range of Mercedes-Benz and AMG models in stock, and the only Smart authorized service.
Our facility is conveniently located about 10 minutes from the Business District in Kuningan and is staffed with over ninety team members who are trained and motivated to serve you.
All of us here at Mercindo look forward to serving your needs now and in the future. In this business for almost 30 years, we sure know a thing or two about customer satisfaction, and we will strive make your visit a memorable one.
2018 Delaer Of The Year
2018 The Best Performance in Sales
2108 The Best Performance in Business Excelent
2018 The Best Customer Experience Passenger Car
2018 1st Runner Up Of Best Performance in CSI
2018 1st Runner Up Best Performance in Customer Service
2016 1st Winner SESP (Service Experience of Sales Process)
2016 Best Performance in Bussiness Excellence
2016 3rd Winner The Best Service Reception in Customer Service
2015 Best Service Excelent of sales process
2014 Best Performance in Sales
2013 Dealer Of The Year
2013 Best Performance in Sales
2013 Best Performance in Business Excellence
Our trained and certified teams of sales personnel are equipped with extensive product knowledge and customer relation skills. We believe people make the company and the strength of our teams has maintained us in the pinnacle of excellence, fulfilling your vehicle needs.
Our expertise in after sales service is also unmatched. We ensure your Mercedes-Benz delivers the performance, reliability and intelligent technology the car was designed for, through advanced repair techniques and latest diagnostic tools. You can have our assurance of genuine parts at a competitive price, as well as added value services such as courtesy car and 24-Hours Breakdown Service. As our customer, you will also enjoy priority service at all of our after-sales network.
The Human Touch
In providing world-class customer service that builds loyalty, it is the soft touch that makes the difference. Our customers grow with us throughout the years and we are delighted to have repeated purchases. With good Customer Relationship Management programme, our loyal customers are always appreciated with firsthand irresistible promotion and exclusive invitations to events.
AMG Performance Centre
Mercindo Autorama has been appointed as the first AMG Performance Center in Jakarta, Indonesia on the April 30 2019.